Privacy Policy

Effective Date: May 2018

 

Please read this Privacy Policy carefully before using this website.

 

Readers On Demand, LLC (“us”, “we”, “our” or “Readers On Demand”) operates the readersondemand.com website (the “Service”)

 

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

 

Definitions

 

Service

Service is the readersondemand.com website operated by Readers On Demand.

 

Personal Data

Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

 

Usage Data

Usage data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

 

Cookies

Cookies are small pieces of data stored on your device (computer or mobile device).

 

Data Controller

Data controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information is, or is to be, processed.

 

For the purposes of this Privacy Policy, we are a Data Controller of your Personal Data.

 

Data Processors (or Service Providers)

Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.  We may use the services of various Service Providers in order to process your data more effectively.

 

Data Subject (or User)

Data subject is any living individual who is using our Service and is the subject of Personal Data.

 

Information We Collect

We collect several different types of information for various purposes to provide and improve our Service to you.   We may collect:

 

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”).  Personally identifiable information may include, but is not limited to:

 

An email address so that we can deliver any digital products you may purchase and/or so that we can deliver our newsletter to you.  You will affirmatively consent to this by providing this information.

 

First name and last name so that we can deliver our newsletter and any digital products to you with a personal touch.

 

Billing information including name, address, and credit card information so that we can process payment to deliver our products or services to you under our contractual obligation.   We do not store your billing information.

 

Cookies and usage data – We may use the standard “cookies” feature of major web browsers. We do not set any personally identifiable information in cookies, nor do we employ any data-capture mechanisms on our Website other than cookies. You may choose to disable cookies through your own web browser’s settings. However, disabling this function may diminish your experience on our Website and some features may not work as intended.

 

We may use your Personal Data to contact you with newsletters, marketing, or promotional materials and other information that may be of interest to you.

 

You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by e-mailing us directly at support@readersondemand.com.

 

Usage Data

We may also collect information on how the Service is accessed and used (“Usage Data”).  This Usage Data may include information such as your computer’s Internet Protocol address (e.g IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

 

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

 

Cookies are files with small amount of data, which may include an anonymous unique identifier.  Cookies are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when cookies are being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

 

Use of data

Readers On Demand uses the collected data for various purposes:

To provide and maintain our Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer support
To gather analysis or valuable information so that we can improve our Service
To monitor the usage of our Service
To detect, prevent, and address technical issues
To provide you with news, special offers, and general information, about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

 

Data Retention

Readers On Demand will retain your Personal Data only for as long as is necessary for the purposes set out in the Privacy Policy.  We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

 

We will also retain Usage Data for internal analysis purposes.  Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

 

Data Transfer

Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

 

If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.

 

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

 

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

 

Data Disclosure

We may disclose your Personal Data in the good faith belief that such action is necessary to:

Comply with a legal obligation
To protect and defend the rights or property of Readers On Demand
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of the users of the Service or the public.
To protect against legal liability.

 

Data Security

The security of your data is very important to use, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure.  While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

 

Your Data Protection Rights Under General Data Protection Regulation (GDPR)

 

If you are a resident of the European Economic Area (EEA), you have certain data protection rights.  We aim to take steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

 

If you wish you to be informed what Personal Data we hold about you and if you want to be removed from our systems, please e-mail us at support@readersondemand.com.

 

You have the following rights:

The right to access, update, or to delete the information we have regarding you.  Whenever made possible, you can access, update, or request deletion of your Personal Data directly within your account settings section.  If you are unable to perform these actions yourself, please contact us to assist you.

 

The right of rectification.  You have the right to have your information rectified if that is information is inaccurate or incomplete.

 

The right to object.  You have the right to object to our processing of your Personal Data.

 

The right of restriction.  You have the right to request that we restrict the processing of your personal information.

 

The right of data portability.  You have the right to be provided with a copy of the information we have on you in a structured and commonly used format.

 

The right to withdraw consent.  You also have the right to withdraw your consent at any time where Readers On Demand relied on your consent to process your personal information.

 

Please note that we may ask you to verify your identity before responding to such requests.

 

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data.  For more information, please contact your local data protection authority in the European Economic Area (EEA).

 

Links to other sites

Our service may contain links to other sites that are not operated by us.  If you click on a third party link, you will be directed to that third party’s site.  We strongly advise you to review the Privacy Policy of every site you visit. We assume no responsibility for the content, privacy policies, or practices of any third party sites or services.

 

Children’s Privacy

Our Service does not address anyone under the age of 18.

 

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us.  If we become aware that we have collected Personal Data from a child without verification of parental consent, we take steps to remove that information from our servers.

 

Changes to this Privacy Policy

We may update our Privacy Policy from time to time.  We will notify you of any changes by posting the new Privacy Policy on this page.

 

We will let you know via email prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

 

Contact Us

If you have any questions about this Privacy Policy, please contact us by email at support@readersondemand.com.

 

Readers On Demand

1653 Lititz Pike #1035

Lancaster, PA 17601